International Voice Support Executive

We are looking for enthusiastic and customer-focused professionals for the role of International Voice Support Executive. The candidate will be responsible for handling customer queries and providing support to international clients through voice calls.

Key Responsibilities:

• Handle inbound and outbound calls from international customers.
• Resolve customer queries and provide appropriate solutions.
• Maintain a high level of customer satisfaction.
• Document customer interactions accurately in the system.
• Meet quality and productivity targets.
• Follow company policies and process guidelines.

Eligibility Criteria:

• Any Graduate / Undergraduate.
• Excellent verbal and written English communication skills.
• Experience in International Voice Process is preferred.
• Freshers with excellent communication skills can also apply.
• Willingness to work in rotational shifts/night shifts.
• Basic computer knowledge and typing skills.

Required Skills:

• Excellent English communication.
• Customer service orientation.
• Active listening and problem-solving skills.
• Ability to work in a fast-paced environment.
• Team player with a positive attitude.

Location: pune
Experience: 05 Years
Shift: Rotational/Night Shift
Employment Type: Full TimeRole & responsibilities