Experience
1 - 4 yrs
Salary (CTC)
₹1.5L - ₹4.5L
Job Location
Hyderabad, India
Vacancy
50
Designation
International Voice Process Executive
Job Type
ONSITE
Job Description
Job Title: Customer Support & Sales Associate (International Voice)
Role Summary: Handling international Voice support and sales for global clients. Experienced in technical troubleshooting and achieving sales targets in a 24/7 fast-paced environment.
Key Responsibilities:
- Tech Support & Sales: Resolved L1 technical issues and consistently met monthly upselling/sales targets.
- Shift Performance: Successfully worked in24/7 rotational night shifts with a 100% attendance record.
- Operational Model: Worked in a5-day WFO (Work from Office) setup with 2 days rotational off.
Key Perks Handled:
- Used2-way cab facility for night shift commutes.
- Managed performance metrics like AHT (Average Handle Time) and CSAT (Customer Satisfaction)
Note: Interested candidates can directly walk-in and mention recruiter "Madhu Priya" name on your resume
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