Job Description
Access Healthcare is Hiring for International Voice Process :
Role & responsibilities :
Handle inbound efficiently and professionally.
* Meet or exceed individual and team performance targets such as call quality, average handling time, and customer satisfaction.
Resolve customer complaints and issues promptly, escalating when necessary.
* Adhere to company guidelines and processes to ensure compliance and quality standards.
Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.
* Work collaboratively with team members and other departments to resolve complex issues.
Document all customer interactions accurately in the CRM system.
* Looking for Candidates who worked in International voice Inbound process - Customer Support experience preferred( Night shift)
* 1 year of experience in International Voice Process is mandatory.
*Two way cab is free of cost & Work from office only
(No work from home).
* CTC - Max 5 LPA & Domestic voice process not recommended.
Please share your updated resume
Lithan
HR Talent Acquisition | AccesshealthcareTM
Mobile NO: 7339696444 (Whatsapp is also available)
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