Job Description
Role & responsibilities
- Demonstrates clear and polite written communication
- Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service
- Maintains a positive and professional demeanor and portrays the company in a positive light
- Demonstrates knowledge and use of departmental resources, policies and procedures
- Annotate contact topic and actions in Amazon tools
- Maintains email handle time, while remaining friendly and informative (after call email to customers)
- Maintains productivity and quality standards
- Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions
- Demonstrates appropriate sense of urgency for customer responses
- All other duties as assigned
Job Location
Bangalore, Electronic City
Please Share your CV on the below given details;
Diksha Vij- 9817870970 or Diksha.Vij@techmahindra.com
Kartik Thakur- Kartik.thakur3@techmahindra.com
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.