Job Description
Key responsibilities :
- Handling inbound & outbound calls from existing bank customers
- Providing prompt, accurate solutions to customer queries
- Promote and explain banking products as ( credits cards, loans, insurance etc)
- Generate revenue through upselling & cross selling initiatives
- Retain customers by offering relevant services and resolving issues professionally
- Focus on customer retention and activating new services
- Build relationships with customers to ensure long-term business.
- Update customer records and database.
- Work closely with the sales team to achieve business objectives.
Candidate Requirements:
- Graduate Degree (any discipline)
- Freshers & experienced candidates welcome
- Strong communication skills
- Ability to work in a fast-paced environment
- Strong problem-solving and negotiation skills
- Freshers are welcome! OR Candidates with minimum 6 months in SALES / BPO/ BANKING/ TELESALES/CUSTOMER SERVICE preferred
- Age 18 to 32 years
Perks & Benefits:
- PF, ESIC, Health Insurance, Gratuity, Bank holidays and 24 Paid Leaves Annually
- Attractive unlimited incentives
- Fixed Day Shifts (9:30 AM 6:30 PM or 10:00 AM 7:00 PM)
- Centralized Pickup drop for Thane Location
- Rotational weekly off for Thane location and Sunday fix off for Juinagar & (Alternative Saturdays off for both the location)
Salary Structure (In-Hand Fixed Monthly)
- Fresher: 18,000/month
- Experienced (BPO/Tele-sales): 25,000/month (depends on your last inhand & interview)
- Insurance - Upto 30000 take home as depends on experience
- PLUS: Generous, Performance-Based Incentives on top of your fixed salary!
LOCATION :
- Thane
- Juinagar(Navi Mumbai)
Note: This position is on-roll of HGS for a year. NO CONTRACTUAL
OPPORTUNITY TO BUILD A LONG TERN CARRER IN THE BANKING & FINANCIAL DOMAIN
Hurry, limited positions available!
Contact Person : Akila
Number : 7708213115
Email : akilandam.chandra@hgsbs.com