Inside Sales Executive

Key Responsibilities

Lead Management & Conversion

• Handle inbound and outbound calls efficiently to convert leads into customers.
• Manage and nurture leads from various sources with consistent follow-ups.
• Achieve and exceed weekly/monthly sales targets consistently.

Customer Engagement & Sales

• Make 100+ connected calls daily with a focus on talk time and quality interaction.
• Persuade and influence customers using active listening, negotiation, and problem-solving skills.
• Close sales effectively over the phone.

Prospecting & Business Growth

• Identify and qualify potential customers through outbound calls.
• Drive referrals and increase sales quota via existing customers.
• Provide market insights and competitor feedback to optimize sales strategies.

Reporting & Process Adherence

• Maintain accurate records of customer interactions and sales pipelines.
• Track daily performance metrics, including connect rate, conversion rate, and lead source efficiency.
• Collaborate with internal teams to enhance the lead-to-sale process.