Inside Sales Executive

Role & responsibilities

• Contact prospective customers through calls, emails, and other communication channels.
• Understand customer requirements and recommend suitable products or services.
• Generate and qualify leads from various sources.
• Follow up with potential customers to maximize conversions.
• Maintain accurate records of customer interactions and sales activities in the CRM.
• Achieve daily, weekly, and monthly sales targets.
• Handle customer queries and provide timely resolutions.
• Coordinate with internal teams to ensure a smooth customer experience.
• Prepare sales reports and update management on pipeline progress.

Preferred candidate profile

• Excellent verbal and written communication skills.
• Strong negotiation and persuasion abilities.
• Good interpersonal and relationship-building skills.
• Ability to work in a target-driven environment.
• Basic knowledge of CRM tools and Microsoft Office.
• Strong problem-solving and time management skills.