Experience
1 - 6 yrs
Job Location
Chennai, India
Vacancy
3
Designation
Inside Sales Executive
Job Type
Not specified
Job Description
Inside Sales & Retention Executive Skincare (D2C & Marketplaces)
Company: Areoveda (Mother & Baby Skincare Brand)
Location: Chennai (On-site)
Experience: 3+ years
Role Summary
We are hiring an Inside Sales & Retention Executive to drive upselling, cross-selling, repeat purchases, and customer experience across D2C and marketplace customers.
This is a revenue-focused role, not a support role.
Key Responsibilities
- Engage customers via calls, WhatsApp, and CRM
- Upsell & cross-sell products based on skin concerns, motherhood stage & baby needs
- Drive repeat orders, refills, and bundle purchases
- Handle first-order follow-ups, reorder reminders & retention journeys
- Convert inbound leads and abandoned carts
- Ensure excellent customer experience and resolve queries
- Maintain CRM data and track daily performance
Key KPIs
- Repeat purchase rate
- Upsell & cross-sell conversions
- AOV (Average Order Value)
- Revenue from retention
- Customer satisfaction
Requirements
- 3+ years in inside sales / retention (skincare, beauty, wellness, baby care)
- Strong upselling & objection-handling skills
- Experience with CRM, WhatsApp, and calling
- Good communication (English & Hindi)
Kindly share your resume: Rasigapriya (HR)-8754226500 or email-(rasigapriya.r@lifecell.in)
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.