Inside Sales Executive - Cloud Service

Key Responsibilities : -

1. Lead Generation and Prospecting :

• a. Research organizations and individuals to identify new business opportunities.
• b. Engage with leads that come via Email / WhatsApp / Online Chat / Telephone.

2. Client Engagement :

• a. Present and explain the benefits of AWS / Google Workspace / GoDaddy / Acronis / Cloudflare / Comodo solutions to prospects.
• b. Build and maintain strong relationships with potential and existing customers.

3. Sales Pipeline Management :

• a. Maintain an organized sales pipeline and ensure timely follow-up on leads.
• b. Accurately record all interactions in the CRM.

4. Collaboration :

• a. Work closely with the marketing and technical teams to develop strategies for customer acquisition and retention.
• b. Coordinate with implementation teams to ensure seamless project handovers.

5. Target Achievement :

• a. Meet and exceed monthly and quarterly sales targets and key performance indicators (KPIs).
• b. Sales targets include New Sales, Renewal Sales, Cross Sales, Upsales, and Reference Sales. It also includes customer acquisition and customer retention goals.

6. Market Intelligence :

• a. Stay updated on industry trends, competition, and new AWS and Zoho features to effectively communicate value to clients.

Required Qualifications : -

• Bachelor degree in Business, Marketing, or a related field.
• 2-5 years of experience in inside sales, or a related role (in IT or ITES or Software / SaaS solutions only).
• Freshers (0-2 years of experience) are also welcome.
• Excellent communication and interpersonal skills.
• Proven ability to achieve or exceed sales targets.
• Proficiency in CRM tools and MS Office.
• Familiarity with AWS / Google Workspace / Azure products & solutions is a strong advantage