Inside Sales & Revenue Operations Executive_Male candidates

Job Title: Inside Sales & Revenue Operations Executive

Location: Hyderabad

Shift Pattern: 24/7 Rotational Shifts (3 Shifts: Morning / Evening / Night)

Job Summary

On behalf of our clienta leading bus fleet operatorwe are seeking a proactive, target-driven Inside Sales & Revenue Operations Executive (Male candidates only). In this role, you will be placed directly on the clients PayRoll and will be responsible for maximizing ticket sales, optimizing route revenue, and delivering real-time passenger support.

You will closely monitor market competition on major OTA platforms (like RedBus), execute dynamic pricing tactics to boost occupancy, manage live bus schedules, and serve as the primary phone contact for passengers needing route and location guidance.

Key Responsibilities

1. Competitive Pricing & Yield Management

• Real-Time Monitoring: Continuously track competitor fare fluctuations, seat availability, and pricing trends on RedBus and other online travel agency (OTA) portals.
• Dynamic Pricing Execution: Manually or semi-automatically adjust ticket prices on our portal/admin console in real-time to maximize occupancy and revenue.
• Market Agility: Proactively identify demand surges or drops (e.g., peak hours, weekends, holidays) and align prices immediately.

2. Fleet & Schedule Monitoring

• Live Tracking: Track active bus schedules, route progress, and delays using GPS/fleet management software.
• Schedule Optimization: Coordinate with bus captains/conductors to ensure timely departures and updates on traffic or breakdown delays.

3. Passenger Support & Route Guidance

• Inbound Call Handling: Answer incoming passenger calls promptly and professionally.
• Location Guidance: Assist passengers with real-time bus location updates, boarding point directions, and estimated arrival times (ETA).
• Issue Resolution: Handle urgent passenger queries regarding seat allocation, boarding delays, or ticket updates.

Requirements & Qualifications

• Experience: 02 years of experience in sales operations, revenue management, fleet logistics.
• Speed & Focus: Ability to multitask—switching quickly between data monitoring (pricing) and phone calls (support).
• Tech-Savvy: Quick at navigating web portals, admin panels, excel sheets, and GPS tracking software.
• Communication: Clear, polite, and reassuring phone manner with good local language and basic English proficiency.
• Flexibility: Must be comfortable working in 24/7 rotational shifts (including night shifts and weekends).