IN_Senior Assocoiate_ServiceNow Developer _GCC_Advisory_Bangalore

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

• Build and customize ServiceNow HRSD (HR Service Delivery)/WSD (Workplace Service Delivery) workflows, forms, widgets, and portals.
• Configure and manage HRSD modules such as Case and Knowledge Management, Employee Service Center, and Lifecycle Events
• Build custom applications, workflows, and solutions within the WSD suite, including modules for desk booking, visitor management, and space management.
• HRSD/WSD, Custom Apps (App Engine), SecOps/GRC (IRM), Now Platform, CSDM, ITOM, ITAM, CSM, SPM.
• Develop integrations with other HR systems (e.g., SuccessFactors, Oracle HCM, Workday) using REST/SOAP.
• Proficiency in ServiceNow HRSD/WSD and experience with core platform development (JavaScript, Glide APIs, Business Rules, Script Includes, etc.).
• Integrations: Implement integrations with other security tools and systems using REST/SOAP APIs and Integration Hub.
• ServiceNow HRSD/WSD certifications, such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD), Certified System Administrator (CSA).

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