Informatica PC + IICS Production Support Professional

Educational Requirements

Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Science,Bachelor Of Comp. Applications,Bachelor Of Computer Science

Service Line

Data Analytics Unit

Responsibilities

• Strong hands-on experience in Informatica PowerCenter (PC)
• Strong experience in Informatica Intelligent Cloud Services (IICS)
• Extensive experience in production support / ETL support environments
• Strong knowledge of workflow monitoring, session management, and job troubleshooting
• Expertise in handling production incidents, batch failures, and performance issues
• Strong SQL skills for data validation, analysis, and reconciliation
• Experience with Unix/Linux commands for troubleshooting and job support
• Knowledge of job scheduling tools and batch processing systems
• Hands-on experience in incident management tools (ServiceNow, Remedy, JIRA, etc.)
• Understanding of SLA, KPI tracking, and escalation management
• Experience in release/deployment support and environment management
• Strong analytical and troubleshooting skills

Additional Responsibilities:

• 59 years of relevant IT experience
• Strong experience in Informatica PC + IICS production support
• Proven experience in handling critical incidents, SLA-driven environments, and L2/L3 support
• Strong SQL and troubleshooting expertise
• Experience working in 24/7 support environments (if required)
• Good stakeholder communication and coordination skills
• Educational QualificationBachelors degree in Computer Science, Information Technology, Engineering, or related discipline
• Work LocationHyderabad (HYD)

Technical and Professional Requirements:

• Experience with cloud-based data integration environments
• Exposure to data warehousing concepts and ETL architecture
• Familiarity with databases such as Oracle, SQL Server, DB2, Snowflake, etc.
• Experience in support automation and monitoring tools
• Knowledge of audit compliance and reporting in support environments
• Ability to mentor junior team members

Preferred Skills:

• Technology->Data Management - Data Integration->Informatica->Informatica - Informatica Power Center
• Technology->Data on Cloud - Datastore->Cloud based Integration Platforms->Informatica Intelligent Cloud services(IICS)