Indian Railway Catering and Tourism Corporation Ltd
Overview
Indian Railway Catering and Tourism Corporation Ltd (IRCTC) is an Indian public sector undertaking that provides catering, tourism and online ticketing operations for the Indian Railways. It was established in 1999 as a subsidiary of Indian Railways to upgrade, professionalize and manage the catering and hospitality services at railway stations, on trains and other locations and to promote domestic and international tourism through development of budget hotels, special tour packages, information and commercial publicity.
About Us
Incorporated on September 27, 1999, IRCTC is a Public Sector Company wholly owned by the Government of India, operating under the administrative control of the Ministry of Railways. Established to professionalize and upgrade catering and hospitality services, the company also manages railway tourism and promotes both domestic and international tourism. This is achieved through initiatives such as the development of budget hotels, special tour packages, and comprehensive information and commercial publicity campaigns. IRCTC has been recognized by the Government of India and conferred the prestigious status of Mini-Ratna (Category-I), acknowledging its significant contributions and operational efficiency in the sector. This designation reflects IRCTC's commitment to excellence and its role as a key player in the Indian tourism and hospitality landscape, ensuring high-quality services and innovative solutions for travelers and stakeholders alike. The company continues to focus on enhancing customer experience and expanding its reach through strategic partnerships and technological advancements, solidifying its position as a leader in railway tourism and catering services.
Vision
To be the leading provider of integrated travel and tourism services in India, with a focus on innovation, customer satisfaction, and sustainable growth.
Mission
To provide best in class travel, tourism and hospitality services to the rail users and other customers.
Headquarters
New Delhi
Specialties & Industries
Open Positions
No open positions at the moment
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