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Incident Manager

Genpact
Posted on
Genpact logo

Experience
12 - 14 yrs
Salary (CTC)
₹6.2L - ₹8.7L
Job Location
Bengaluru, India
Vacancy
1
Designation
Incident Manager
Job Type
Not specified

Job Description



Job Description• Define and execute responsibilities aligned with the role of Tech Lead • IT Service Management • 4C
• Collaborate with cross-functional teams
• Ensure timely delivery of assigned tasks
• Maintain documentation and reporting
• Support strategic initiatives and process improvements

  • Additional Job Description Additional Job Description
    • Job Posting Title : Tech Lead - IT Service Management 4C
    • Job Description : • Define and execute responsibilities aligned with the role of Tech Lead • IT Service Management • 4C
      • Collaborate with cross-functional teams
      • Ensure timely delivery of assigned tasks
      • Maintain documentation and reporting
      • Support strategic initiatives and process improvements
    • Education : Bachelorsin Commerce, Bachelorsin Economics, Bachelorsin Finance, Mastersin Business Administration, Mastersin Business Analytics
    • Professional Experience and Years of Experience : Agilewith 3-5 YEARS, Client Relationshipswith 3-5 YEARS, Collaboration Tools & Methodswith 3-5 YEARS, Design Thinkingwith 3-5 YEARS, Executive Presencewith 3-5 YEARS, Inclusionwith 3-5 YEARS, Information Securitywith 3-5 YEARS, People Leadershipwith 3-5 YEARS, Personal Effectivenesswith 3-5 YEARS, Storytellingwith 3-5 YEARS
    • Management Level : 4C
    • Language and Proficiency : English - Proficient - C2
    • Time Type : Full time
    • Skills : Design Thinking, Collaboration Tools, Agile Methodology, Risk Management, Inclusion, Storytelling, Executive Presence, Incident Management, People Leadership, Personal Effectiveness, Client Relations
    • Certifications :
    • Primary location : 1401-GIPL: Prestige Technology Park IV, Bangalore
    • Remote type : Hybrid
    • Client specific requirement :
    • Shift : Day Job



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