Human Resource Manager

SIFT Corporate Services Pvt. Ltd. is looking for an experienced HR & Administration Manager to lead the company's Human Resources and Administrative functions. The role is responsible for managing the complete employee lifecycle, payroll support, office administration, compliance, employee engagement, and organisational policies. We're looking for someone who can establish efficient HR processes, ensure policy compliance, and foster a positive workplace culture.

Key Responsibilities

1. Recruitment & Employee Lifecycle Management

• Manage end-to-end recruitment, including manpower planning, candidate sourcing, screening, interviews, and selection.
• Prepare and issue offer letters, appointment letters, and employment-related documents.
• Coordinate employee onboarding, including documentation, email ID creation, software user ID creation, and background verification initiation.
• Conduct induction sessions and brief new employees on company policies, procedures, and code of conduct.
• Manage employee confirmations, resignations, terminations, and full & final settlement.
• Conduct exit interviews and maintain separation records.

2. Employee Records & Documentation

• Maintain complete employee records and HR documentation.
• Prepare, maintain, and organize employment agreements and related documents.
• Maintain records of warning letters, appreciation letters, disciplinary actions, and employee acknowledgements.
• Manage employee ID card issuance and record maintenance.
• Create and manage employee user accounts on company software systems.

3. Payroll, Attendance & Leave Management

• Maintain attendance, leave records, and employee punctuality.
• Prepare and update salary master data.
• Coordinate payroll processing and resolve employee salary-related queries.
• Administer employee benefits and insurance programs.

4. Employee Relations & Performance Management

• Address employee grievances and workplace conflicts.
• Foster a positive, professional, and collaborative work environment.
• Develop and implement HR policies, employee conduct guidelines, and disciplinary procedures.
• Monitor compliance with company policies and code of conduct.
• Provide guidance and support to employees and department heads on HR-related matters.

5. Training & Development

• Coordinate employee induction and orientation programs.
• Identify training needs and organise learning and development initiatives.
• Maintain training records and monitor completion of training programs.

6. Office Administration

• Oversee day-to-day office administration and facility management.
• Maintain office records, files, and administrative documentation.
• Ensure proper maintenance of office assets, furniture, equipment, and infrastructure.
• Coordinate office repairs, maintenance, and vendor services.
• Maintain office communication systems, including internet, telephones, and mobile connections.
• Ensure regular mailbox cleanup, digital data management, and system record maintenance.

7. Compliance & Audit

• Ensure compliance with company policies and internal procedures.
• Maintain HR documentation required for internal and external audits.
• Support audit activities by providing required HR records and documentation.
• Ensure proper record-keeping and document management for organisational compliance.

8. Employee Engagement

• Organise employee engagement activities, celebrations, and welfare initiatives.
• Coordinate employee recognition and appreciation programs.
• Promote a positive work culture that enhances employee satisfaction and retention.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Commerce, Management, or a related field.
• MBA/PGDM in Human Resources will be preferred.

Experience

• 5 to 10 years of experience in Human Resources and Administration.
• Experience in the BFSI, BPO, KPO, or Service Industry will be preferred.

Required Skills

HR Skills

• Recruitment & Talent Acquisition
• Employee Relations
• Payroll Coordination
• Attendance & Leave Management
• HR Documentation
• Performance Management
• HR Policy Implementation
• Employee Engagement
• Conflict Resolution
• Training & Development

Administrative Skills

• Office Administration
• Vendor Management
• Asset Management
• Facility Management
• Record Management
• Compliance Management
• Audit Documentation

Technical Skills

• MS Excel
• MS Word
• MS Office
• HRMS/ERP Software
• Documentation & Reporting

Soft Skills

• Excellent communication and interpersonal skills
• Leadership and team management
• Problem-solving and decision-making ability
• Time management and organizational skills
• High attention to detail
• Professional integrity and confidentiality

Key Performance Indicators (KPIs)

• Recruitment Turnaround Time (TAT)
• Employee Retention Rate
• Payroll & Attendance Accuracy
• Leave Management Accuracy
• HR Documentation Compliance
• Training Completion Rate
• Audit Readiness & Compliance
• Employee Grievance Resolution Time
• Employee Engagement & Satisfaction
• Office Administration Efficiency

Office Timings: 10:00am to 7:00pm