HR Business Partner - Manager / Assistant Manger - Coronis Ajuba

Location: Chennai

Reports to: AGM Employee Relations

Role Summary

We are seeking a seasoned and strategic HR Business Partner (HRBP) to act as a trusted advisor to business leaders while driving people strategy, operational excellence, and team leadership. This role will be responsible for managing a team of HRBPs/HR professionals, owning end-to-end HR deliverables, and enabling business success through data-driven insights, workforce planning, and proactive interventions.

The ideal candidate will bring strong business acumen, leadership capability, and a hands-on approach to managing both people and processes.

Key Responsibilities

1. Strategic Business Partnership

• Partner with Business Unit Heads and Leadership Teams to understand business priorities and translate them into HR strategies.
• Drive workforce planning, organizational design, and capability building aligned to business growth.
• Act as a thought partner on change management, restructuring, and transformation initiatives.
• Provide data-backed insights and recommendations to influence decision-making.

2. Team Leadership & Capability Building

• Lead, mentor, and develop a team of HRBPs/HR team members.
• Set clear goals, monitor performance, and drive accountability within the HR team.
• Build capability within the team to handle complex employee relations and business challenges.
• Foster a high-performance and collaborative HR culture.

3. Employee Lifecycle Management

• Oversee end-to-end employee lifecycle including engagement, performance management, and exits.
• Ensure seamless HR service delivery and consistent employee experience across teams.
• Drive interventions to improve retention, engagement, and productivity.

4. Performance Management & Talent Development

• Lead performance management cycles (goal setting, mid-year, annual reviews).
• Partner with leadership on talent reviews, succession planning, and high-potential identification.
• Identify skill gaps and drive learning & development initiatives.

5. Employee Relations & Compliance

• Manage complex employee relations issues with maturity and objectivity.
• Ensure adherence to company policies and compliance requirements.
• Partner with Legal/Compliance teams when required.

6. HR Analytics & Reporting

• Own and drive all HR dashboards, reports, and analytics for the business.
• Track key metrics such as attrition, absenteeism, productivity, and engagement.
• Use data insights to identify trends, risks, and opportunities for intervention.
• Present periodic reports and insights to senior leadership.

7. Engagement & Culture Building

• Design and implement employee engagement initiatives aligned to organizational culture.
• Drive initiatives focused on employee well-being, inclusion, and morale.
• Act as a culture champion and ensure alignment with organizational values.

8. Process Excellence & HR Operations

• Continuously review and improve HR processes for efficiency and effectiveness.
• Ensure standardization and scalability of HR practices.
• Collaborate with COEs (Talent Acquisition, L&D, Compensation, etc.) for seamless execution.

Key Stakeholders

• Business Unit Heads / Delivery Leaders
• HR Leadership Team
• Talent Acquisition, L&D, Compensation Teams
• Employees across levels

Qualifications & Experience

• Education: MBA / PGDM in Human Resources or equivalent
• Experience: 810 years of progressive HR experience, with at least 4–6 years in an HRBP leadership role
• Experience managing HR teams in a fast-paced, matrixed organization (BPO/ITES/Healthcare RCM preferred)

Key Competencies

Business & Strategic Acumen

• Strong understanding of business operations and financial drivers
• Ability to align HR strategy with business outcomes

Leadership & People Management

• Proven experience in managing and developing high-performing teams
• Strong coaching and mentoring skills

Analytical & Data-Driven

• Expertise in HR metrics, dashboards, and analytics
• Ability to translate data into actionable insights

Stakeholder Management

• Strong influencing and negotiation skills
• Ability to work with senior leadership and manage multiple stakeholders

Execution Excellence

• Strong ownership and ability to drive initiatives end-to-end
• High attention to detail with a focus on outcomes

Employee Relations

• Strong conflict resolution and problem-solving skills
• High emotional intelligence and maturity

Preferred Experience

• Experience in large-scale operations / BPO / Healthcare RCM environment
• Exposure to handling 800 to 1000+ employee base
• Experience in driving HR transformation and automation initiatives

Success Metrics (KPIs)

• Attrition reduction and retention improvement
• Employee engagement scores
• HR SLA adherence and stakeholder satisfaction
• Strength of leadership pipeline and succession plans
• Data accuracy and reporting effectiveness

Interested Candidates send you resume to the below WhatsApp Number or Reach me out on

8667765320

Regards,

Raghul K - 8667765320

Human Resources

Coronis Ajuba