House Manager

The House Manager is responsible for the overall management, operation, and maintenance of the client s private estate(s) or residences. This role demands a highly organized, discreet, and service-oriented professional who ensures that all aspects of the property run smoothly from staff coordination to vendor management, budgeting, and household standards.

The House Manager serves as the single point of contact for the principal, ensuring comfort, privacy, and a consistently elevated standard of living.

• Oversee the day-to-day operations of the residence(s), including housekeeping, landscaping, maintenance, and technical systems.

• Implement and maintain preventive maintenance schedules for property and equipment.

• Ensure all areas of the property meet high standards of presentation, cleanliness, and safety.

• Manage household staff including housekeepers, chefs, butlers, chauffeurs, gardeners, and security personnel.

• Define roles, set performance expectations, and conduct regular evaluations.

• Schedule staff shifts and manage leaves to ensure seamless coverage at all times.

• Conduct regular training to align staff with household etiquette, grooming, and service standards.

• Develop and manage household budgets, expense tracking, and reporting.

• Approve vendor invoices, monitor costs, and identify areas for optimization.

• Maintain detailed records of inventories, assets, and service contracts.

• Handle petty cash and ensure timely procurement of essentials.

• Liaise with external vendors for maintenance, repairs, landscaping, pest control, and other services.

• Negotiate and manage service contracts, ensuring high-quality delivery and cost efficiency.

• Supervise all ongoing estate projects and renovations to ensure timely completion.

• Support the principal and family during private events, gatherings, and guest visits.

• Ensure smooth coordination between kitchen, service, and housekeeping teams.

• Maintain discretion and anticipate the needs of principals and guests at all times.

• Oversee estate security systems and personnel.

• Ensure adherence to all safety and compliance standards (fire safety, insurance, etc.).

• Coordinate with local authorities when necessary for estate-related matters.

• Bachelor s degree in hospitality, business administration, property management, or related field.

• Minimum 5 6 years of experience in luxury estate, hotel, or private household management.

• Strong leadership, multitasking, and interpersonal skills.

• Proficiency in budgeting, vendor negotiations, and operational management.

• Excellent communication (English and Hindi) and organizational abilities.

• High level of integrity, discretion, and confidentiality.

• Knowledge of maintenance systems, property technology, and luxury standards preferred.