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Hiring For International non voice ||Freshers & Exp Max upto 5 lpa||

Axis Services
Posted on
Axis Services logo

Experience
Up to 5 yrs
Salary (CTC)
₹50k - ₹3L
Job Location
Hyderabad, India
Vacancy
20
Designation
Non Voice Customer Support Executive
Job Type
Not specified

Job Description

Hiring for International Non-Voice Process ||Freshers & Exp Max ctc upto 5 lpa||


Location: Hyderabad


Job Summary


Hiring for an International Non-Voice Process. We are looking for enthusiastic freshers and experienced professionals with excellent communication skills and a customer-focused approach.


Eligibility Criteria


* Qualification: Any Graduate

* Freshers are eligible to apply

* Experienced candidates must have a minimum of 1 year of experience


in:


* International Voice Process

* International Non-Voice Process

* International Semi-Voice Process

* Strong written and verbal communication skills


Compensation


* Freshers: Up to 4 LPA

* Experienced Candidates: Up to 5 LPA (Decent hike based on current CTC and experience)


Work Details


* 5 Days Working

* 2 Rotational Week Offs

* Rotational Night Shifts

* One-Way Cab Facility Provided


Interview Process


1. HR Round

2. AMCAT Assessment

3. Versant Test [c1 score]

4. Operations Round


Key Responsibilities


* Handle customer queries through chat and email support channels

* Provide accurate and timely resolutions to customer concerns

* Maintain quality standards and productivity metrics

* Document customer interactions as per process guidelines

* Ensure a high level of customer satisfaction


Required Skills


* Excellent English communication skills

* Typing and written communication proficiency

* Customer service orientation

* Problem-solving skills

* Attention to detail

* Ability to work in rotational night shifts


**Interested candidates can share their updated CV through whatsapp **


Contact Person:


Sanjana HR

9951248628

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