Job Description
Hiring for International Non-Voice Process ||Freshers & Exp Max ctc upto 5 lpa||
Location: Hyderabad
Job Summary
Hiring for an International Non-Voice Process. We are looking for enthusiastic freshers and experienced professionals with excellent communication skills and a customer-focused approach.
Eligibility Criteria
* Qualification: Any Graduate
* Freshers are eligible to apply
* Experienced candidates must have a minimum of 1 year of experience
in:
* International Voice Process
* International Non-Voice Process
* International Semi-Voice Process
* Strong written and verbal communication skills
Compensation
* Freshers: Up to 4 LPA
* Experienced Candidates: Up to 5 LPA (Decent hike based on current CTC and experience)
Work Details
* 5 Days Working
* 2 Rotational Week Offs
* Rotational Night Shifts
* One-Way Cab Facility Provided
Interview Process
1. HR Round
2. AMCAT Assessment
3. Versant Test [c1 score]
4. Operations Round
Key Responsibilities
* Handle customer queries through chat and email support channels
* Provide accurate and timely resolutions to customer concerns
* Maintain quality standards and productivity metrics
* Document customer interactions as per process guidelines
* Ensure a high level of customer satisfaction
Required Skills
* Excellent English communication skills
* Typing and written communication proficiency
* Customer service orientation
* Problem-solving skills
* Attention to detail
* Ability to work in rotational night shifts
**Interested candidates can share their updated CV through whatsapp **
Contact Person:
Sanjana HR
9951248628
No Referrers Available
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