Hiring For Incident Management

Greetings we are looking for Incident Managers in Pune

Please Note

*This is a WFO Profile in Pune

*All the interviews are only in Walkin Mode in respective cities

*Need minimum 2 year full time experience after Graduation

*Trainee and internship/Trainee experience not considered

Job Description: Incident Management.

• Strong knowledge of IT service management including ITIL
• Responding to a reported incident, identifying the cause, and initiating the incident management process.
• Participate in root cause analysis meetings, gathering lessons learned and managing and implement continuous improvement processes.
• Ensuring Client SLAs / KPIs and Customer satisfaction expectations are achieved.
• Restore a failed IT Service as quickly as possible.

Salary 7lpa

Working Days 5

Warm Regards,

Prajit Grover

HR TEAM

KVC CONSULTANTS LTD.