Helpshift

Helpshift

Customer Relationship Management (CRM)
51-200 employees

Overview

Helpshift is a customer support platform designed for mobile-first businesses. It provides tools for in-app support, proactive engagement, and automation to improve customer satisfaction and reduce support costs. Their platform is used by businesses across various industries, including gaming, e-commerce, and on-demand services.

Vision

To be the leading customer support platform for mobile businesses, enabling them to build lasting relationships with their customers.

Mission

To empower businesses to deliver exceptional customer support experiences in the mobile-first world.

Headquarters

Pune

Specialties & Industries

Mobile Customer SupportIn-App SupportCustomer Service AutomationProactive EngagementAI-Powered SupportHelp Desk SoftwareCustomer Relationship Management (CRM) IntegrationSoftware as a Service (SaaS)Artificial Intelligence & Machine Learning (AI/ML)Mobile ApplicationsB2BSoftware Product

Open Positions

No open positions at the moment

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