Haptik
Overview
Haptik is a conversational AI platform that helps businesses deliver personalized customer experiences at scale. They provide a suite of tools and services to build, deploy, and manage AI-powered chatbots across various channels, including websites, mobile apps, and messaging platforms. Their solutions cater to industries such as e-commerce, financial services, healthcare, and retail, enabling businesses to automate customer support, drive sales, and improve customer engagement.
About Us
Haptik, a leading conversational AI company acquired by Reliance Jio in 2019, specializes in developing intelligent virtual assistants. These assistants manage diverse customer interactions, encompassing FAQ responses and transaction processing. Haptik's platform employs natural language processing (NLP), machine learning (ML), and other AI technologies to accurately interpret user intent and deliver pertinent solutions. The company aims to revolutionize business-customer communication, enhancing efficiency, personalization, and engagement. By automating routine tasks and providing instant support, Haptik helps businesses reduce operational costs and improve customer satisfaction. Their AI-powered virtual assistants are deployed across various industries, including e-commerce, financial services, and healthcare, enabling seamless and personalized experiences. Haptik's commitment to innovation and customer-centricity has positioned them as a key player in the rapidly evolving conversational AI landscape. The platform's ability to learn and adapt continuously ensures that it remains at the forefront of technological advancements, providing businesses with a competitive edge in today's digital world. Haptik's solutions are designed to integrate seamlessly with existing systems and workflows, minimizing disruption and maximizing value. Through its advanced AI capabilities, Haptik empowers businesses to build stronger customer relationships and drive sustainable growth.
Vision
To be the leading global platform for conversational AI, empowering businesses to connect with their customers in meaningful and impactful ways.
Mission
To enable businesses to deliver exceptional customer experiences through the power of conversational AI.
Headquarters
Mumbai
Specialties & Industries
Open Positions
No open positions at the moment
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