Guidewire Claim Center Developer

Posted on

Experience
5 - 8 yrs
Job Location
Chennai, India
Vacancy
1
Designation
Guidewire Developer
Job Type
ONSITE

Job Description

Skills: Digital : Guidewire ClaimCenter~Digital : Guidewire PolicyCenter
Experience Required: 8-10

Role Descriptions: Experience in Guidewire Policy Centre
Role Overview

A Guidewire ClaimCenter BSA works closely with claims business teams and technology teams to implement, configure, and optimize ClaimCenter. The role focuses on translating claims process requirements into functional solutions within Guidewire.

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Key Responsibilities

Requirements Gathering Analysis

Engage with Claims stakeholders (FNOL, Adjusters, Litigation, Recovery teams) to gather requirements

Document:

o Business Requirement Documents (BRD)

o Functional Specification Documents (FSD)

o User stories and acceptance criteria

Perform gap analysis between existing claims processes and ClaimCenter capabilities

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ClaimCenter Functional Expertise

Configure and support:

o FNOL (First Notice of Loss)

o Claim lifecycle (open, assign, investigate, settle, close)

o Exposure, reserves, payments, recoveries

o Activities, workflows, business rules

Understand ClaimCenter data model and integrations

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Stakeholder Management

Act as a liaison between:

o Claims business users

o Guidewire developers (Gosu/configuration)

o QA/testing teams

Facilitate workshops, demos, and walkthrough sessions

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Documentation Process Modeling

Create:

o Use cases, process flows (BPMN/UML)

o Data mapping documents

o Interface designs (for integrations)

Maintain traceability (RTM)

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Testing QA Support

Develop and review test scenarios and test cases

Support:

o SIT (System Integration Testing)

o UAT (User Acceptance Testing)

Validate claims processing scenarios end-to-end

Assist in defect tracking and triage

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Agile Delivery

Participate in Agile ceremonies:

o Sprint planning

o Daily stand-ups

o Backlog grooming

Refine stories and define acceptance criteria

Ensure business readiness for releases

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Required Skills

Domain Knowledge

Strong understanding of Claims Management in insurance

o Claims lifecycle

o Adjuster workflows

o Payments, reserves, recoveries

Experience in PC (Property Casualty) preferred

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Guidewire Expertise

Hands-on or functional experience with:

o Guidewire ClaimCenter

o Claim configurations workflows

Familiarity with:

o Exposure management

o Financials (reserves, payments)

o ISO/third-party integrations (optional)

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Technical Awareness

Basic knowledge of:

o Gosu (nice to have)

o Web Services / APIs / integrations

Familiar with:

o SQL (basic queries)

o Jira / Azure DevOps

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Soft Skills

Strong communication stakeholder management

Analytical thinking and problem-solving

Ability to work in cross-functional global teams

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Qualifications

Bachelor s degree in IT / Engineering / Business

5 8 years overall experience

Prior Guidewire ClaimCenter implementation experience (critical)

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Preferred Certifications

Guidewire Certified:

o ClaimCenter Business Analyst

o ClaimCenter Configuration (optional)

Insurance certifications (CPCU, AINS) added advantage

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Nice-to-Have Skills

Experience with:

o BillingCenter / PolicyCenter integration

o Guidewire Cloud Platform

Knowledge of:

o Digital claims / self-service portals

o API-led architectures

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Sample Daily Activities

Conduct FNOL workflow discussion with business team

Write user stories for claim settlement process

Collaborate with developers on business rules

Support UAT for payment/reserve scenarios

Manage backlog and refine claims-related features

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Key ClaimCenter Modules a BSA Should Know
FNOL Claim Creation

Exposure Management

Financials (Reserves Payments)

Activities Workflows

Document Management

Reporting Analytics
Essential Skills: Experience in Guidewire Policy Centre


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