Guest Service Associate

• Clean and maintain guest rooms to luxury brand standards.
• Replenish room amenities and supplies accurately.
• Provide prompt and personalized service to guest requests.
• Perform evening turn-down service in premium rooms/suites.
• Maintain cleanliness in all public and back-of-house areas.
• Follow safety, hygiene, and sanitation protocols strictly.
• Respect guest privacy and adhere to confidentiality standards.
• Report maintenance issues and lost & found items promptly.
• Coordinate with other departments for smooth operations.
• Maintain professional grooming, behavior, and appearance

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