Experience
2 - 3 yrs
Job Location
Rajkot, India
Vacancy
1
Designation
Guest Service Associate Front Office
Job Type
Not specified
Job Description
- Register guests and assigns rooms
- Ensures prompt, courteous and accurate service to all guests.
- Ensures safety and security of guest belongings in guest rooms, luggage rooms and guest lockers.
- Maintains C-Forms, arrival and departure reports.
- Knows room locations, types of rooms available, and room rates.
- To ensure generation of databases, regular sales calls and email marketing for promoting business.
- To ensure all check ins and check outs are smooth without delay.
- To ensure proper records are maintained and acted on for all telephone calls.
- To handle all reservation requests by telephone and email.
- To handle all booking queries and communication.
- To maintain all guest data and information.
- To arrange for guest transportation as required.
- Certificate or degree in hospitality is advantageous.
- Minimum of 2-3 years experience in hospitality industry/Customer service.
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.