Immediate Joiners

The right person is an experienced governance or vendor management leader who is equally credible running

a tower-lead team meeting and challenging a supplier executive in a QBR. This is a role for someone who has

run multi-tower governance before - not someone hoping to learn it here.

Screening Criteria - Must Have

10-15 years of overall experience with leadership roles in outsourcing governance, VMO, or sourcing advisory
Currently operating at Senior Manager or Director level
Led multi-tower governance (performance, financial, contract) for large outsourcing relationships
Deep knowledge of BPO / ITO contracts, commercial models, and SLA frameworks
Demonstrated CXO-level client and supplier engagement

Nice to Have

Professional Experience

10-15 years of overall experience, with significant leadership experience in outsourcing governance, vendor / supplier management, or sourcing advisory
Currently operating at Senior Manager or Director level, with demonstrated experience leading multi tower governance or VMO functions
Deep understanding of outsourcing contracts, commercial models, SLA frameworks, and governance best practices across BPO / ITO
Prior consulting / advisory experience strongly preferred; MBA or equivalent advanced degree preferred

Skills & Capabilities

Proven executive presence - comfortable advising and challenging CXO-level client and supplier stakeholders
Strong people leadership with the ability to build and mentor high-performing governance teams
Excellent judgment in managing escalations, disputes, and commercially sensitive discussions
Strong command of governance reporting, scorecards, and value tracking; able to own the executive narrative
I utstanding written and verbal communication at board / steering-committee levelI

Governance Lead - Supplier Governance

Job Description