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Genesys Developer

CGI Information Systems and Management Consultants
Posted on
CGI Information Systems and Management Consultants logo

Experience
4 - 6 yrs
Salary (CTC)
₹9.9L - ₹13.6L
Job Location
Hyderabad, India
Vacancy
1
Designation
Developer
Job Type
Not specified

Job Description

Job Summary
Job Title: Genesys Developer. Position: Software Engineer. Experience: 4-6 Years. Category: Software Development. Shift: General. Main location: Hyderabad / Bangalore. Employment Type: Full Time.
Responsibilities
  • Familiarity/experience with call center technology
  • Candidate should have experience with Genesys Cloud Architect
  • Candidate should have experience building Genesys call flows and data actions that include integrations with external APIs/systems
  • Candidate should have experience in micraoservices development/integration
  • API Design and Development: Design, develop, and implement high quality APIs that meet business requirements.
  • Collaborate with software architects to define API specifications and standards.
  • Integration and Testing: Integrate APIs with existing systems and third party services.
  • Conduct thorough testing to identify and address potential issues, ensuring the reliability and scalability of APIs.
  • Documentation: Create comprehensive documentation for APIs, including technical specifications, usage guides, and troubleshooting procedures.
  • Collaboration: Work closely with cross functional teams, including front end and back end developers, to ensure seamless integration of APIs. Collaborate with product managers to understand and implement feature requests.
  • Performance Optimization: Identify and address performance bottlenecks in API code to ensure optimal speed and efficiency. Implement security best practices to safeguard APIs against potential vulnerabilities.
  • Version Control: Utilize version control systems to manage and track changes to API code.
  • Troubleshooting and Support: Provide technical support and troubleshooting for API related issues. Collaborate with support teams to resolve customer reported problems related to APIs.
  • Developing application code unit tests in Java
  • Developing in Spring
  • Ensuring that software meets or exceed specified standards and end user requirements
  • Iterative feature development on an agile team.
  • Developing testable features with lean requirements and supervision.
  • Daily agile SCRUM participation
Required qualifications to be successful in this role Must have skills
  • Genesys Cloud Architect
  • Genesys call flows and data actions
  • Micraoservices development/integration
  • API Design and Development
Nice to have skills
  • Iterative feature development on an agile team
  • Developing testable features with lean requirements and supervision
Skills
  • Genesys Cloud
  • Java
  • Microservices

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