GenAI Engineer

Agentic AI-native order-to-cash platform that automates billing, revenue recognition, and SaaS metrics in one unified systeM - Build and own CS Copilot a real-time assistant for customer success teams, spanning STT pipelines, live transcription, and LLM-powered suggestions - Build LLM-powered document understanding features extracting structured, reliable data from unstructured enterprise documents - Own AI feature UIs end-to-end you build the interface, not just the model integration layer - Design and maintain an eval framework define what working means for each AI feature and catch regressions before users do - Drive model selection and integration decisions choosing the right provider and approach for each use case, managing latency and cost - Own AI platform reliability observability, fallback behaviour, and graceful degradation when models fail - Work closely with product, customer success, and the full-stack engineer AI features only matter if they are usable and trusted by real users As a Senior GenAI Engineer, you will own the AI layer of our product building the features that make Zenskar intelligent.
This is not a research role and not a prompt-engineering role.
You will build production AI systems that enterprise clients depend on, which means reliability, observability, and rigorous evaluations matter as much as the AI capability itself.
You own the full vertical the model, the pipeline, and the UI.