Functional Payments Business Analyst (Payments )

Role - Functional Payments Business Analyst for ISO 200022

Experience required- 7 to 11 Years

Domain - ISO 20022/Payments domain experience

Job Location - PAN India

In this role you will

Articulates or translates complex information in clear meaningful and structured way to suit audience

Often acts as an expert across multiple projects or programmes simultaneously owning capability and guiding the teams on their requirements gathering design change or implementation approach May conduct one off business research and analysis tasks related to programme or project scope

Be responsible for implementation management including planning controlling and reporting on implementation of the change product

Identify potential risks to service or performance and deals with them proactively effectively manages review processes to identify quality issues early

Use systemic thinking and creativity in devising solution options by anticipating the issues risks and act to mitigate handle any unforeseen roadblocks swiftly and effectively

Bring structure and order to undefined problems and or large scale problems making them easier to address and evaluate relative costs benefits and obstacles of potential solutions before implementing

Be responsible for change planning and audience analysis through to designing and delivering change interventions eg communications training support organisation alignment and tracking and taking actions on change readiness adoption and feedback Evaluates relative costs benefits and obstacles of potential solutions before implementing

Requirements:

To be successful in this role you should meet the following requirements

7 to 11 years of experience in business analysis and most recent experience preferably in the banking and financial domain

Strong business analysis requirements gathering and design thinking skills with a mix of business operations and technology focused projects

Agile expertise requirement life cycle management and traceability experience in digital transformation projects in a global banks consulting firm financial industry

Strong understanding of Real Time and ACH Payments

Strong hold on ISO2022 and ISO8583 Message format

Strong Experience in domestic Cross Border Payments Mobile Web Browser Payments Wallets experience in handling Customer facing changes in Digital channels

Adapt and adhere to the HSBCs ways of working and collaborate with array of stakeholders effectively and inclusively and liaison with cross functional team for programme execution

Experience in Change management and Change Adoption processes Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual from requirements gathering communications through to training the final user

Effective communication interpersonal and negotiating skills

Knowledge of MS Office and business analysis tools and techniques knowledge of JIRA and Confluence tools

Create required artefacts and to expected standard eg Behavior Driven Development BDD in user stories end to end flow diagrams with touchpoints Confluence documentation for requirements traceability

Demonstrate Leadership support coaching and development for Analysts

Lead planning analysis activity with optimal use of resources to help define and track metrics and KPIs for the product

Promote the Scaled delivery approach for multimarket implementation and use of customer product and operational procedural insights to optimise experience and propositions.

The following additional skills would be advantageous:

Certified Business Analysis Professional CBAP If not held you would be expected to work towards the qualification

Agile Certifications

Design Thinking