The Role

We are looking for a Senior Functional Analyst with strong experience in retail banking and lending domains to work on client-facing banking transformation and digital initiatives. This role involves working with global banking clients to gather requirements, define functional solutions, and support delivery across digital banking, core banking, and lending platforms. The candidate will act as a bridge between business stakeholders and technical teams in an Agile delivery environment. Key Responsibilities:

Engage with client stakeholders to gather, analyze, and document business requirements.
Convert business requirements into detailed functional specifications including BRD, FRS, user stories, and acceptance criteria.
Define end-to-end functional workflows, process maps, and business rules.
Ensure requirements are complete, testable, and aligned with client expectations.
Work on retail banking products such as current accounts, savings accounts, deposits, cards, and digital banking channels.
Collaborate with development, QA, and architecture teams to ensure accurate solution implementation
Support System Integration Testing (SIT), User Acceptance Testing (UAT), and defect triaging.
Participate in issue analysis, impact assessment, and resolution tracking.
Validate solutions against business requirements and regulatory expectations.
Act as a liaison between client business users, product owners, operations teams, and internal IT teams.
Facilitate requirement workshops, clarification sessions, and solution walkthroughs.
Support coordination across distributed teams and multiple stakeholders.
Contribute to digital transformation programs, core banking upgrades, and regulatory change initiatives.
Coordinate across lending domain processes including loan origination, credit assessment, underwriting, approval, disbursement, servicing, repayment, and closure.
Support Agile ceremonies including sprint planning, backlog refinement, and reviews.
Assist in continuous improvement of business processes and customer journeys.
Strong understanding of retail banking and lending domain processes.

Your contributions will have a significant impact on our products success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you're open and borderless naturally inclusive in how you work with others.

Required Technical and Professional Experience

5 9+ years of experience as Functional Analyst / Business Analyst in IT services or banking transformation projects.
Strong experience in retail banking or financial services domain.
Exposure to large-scale client delivery programs.
Strong communication, stakeholder management, and analytical skills.
Ability to work in multi-vendor, global delivery environments.
Familiarity with :PSD2 / PSD3,Consumer Credit Directive (CCD),Mortgage Credit Directive (MCD)
Knowledge of KYC, AML, sanctions screening, and GDPR compliance requirements.
Strong experience in translating business requirements into functional documentation.
Experience working in Agile (Scrum) and/or Waterfall delivery models in IT service environments.
Ability to create process flows, data flows, and customer journey diagrams (Visio or similar tools).
Understanding of APIs, integration layers, and digital banking platforms.
Exposure to reporting and analytics tools such as: Microsoft Power BI, MicroStrategy, Dataiku

Preferred Technical and Professional Experience

Banking / BFSi preferred
Bachelor's/Master's in Computer Science / IT / Engineering

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Functional Analyst - Data

Job Description

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