Front Office Executive / Receptionist

• Grade & Designation Front Office Executive / Receptionist
• Key Relationship Patients, Doctors, Consultants, Clients, External Vendors, Functional Heads, Materials
• department, HR and Finance department
• Reporting to Center Manager
• This position main Role &Responsibility is to welcome and greet patients and patient
• parties, act as help desk for patient and patient parties, ensure billing and customer satisfaction.
• Main job responsibilities of Front Office Executive / Receptionist are as follows (but not
• Fastest TAT possible for every patient. (within 10 minutes of token time)
• Fastest report delivery to patients any time of the day.
• Handling Discount patients discreetly
• Handling medical emergency patients with priority.
• Ensure no cases are refused.
• Maintain Suraksha Quality in Billing/ appointment/ query handling.
• Maintain Suraksha Standard of service in dealing with patients and patient
• Ensure readiness of the front office for handling patients.
• Receiving of inventory in the system and being responsible for it.
• Handing over the collection and necessary documents for corporate patients

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.