Front Office & Administration Executive

Role & responsibilities

• Welcome clients, visitors, and guests with professionalism, warmth, and exceptional hospitality.
• Manage the front desk, incoming calls, emails, couriers, and visitor records efficiently.
• Ensure the reception and client waiting area is well-maintained, organized, and presentable at all times.
• Coordinate meeting room bookings and assist with client appointments and visitor arrangements.
• Manage office administration, stationery inventory, vendor coordination, and facility requirements.
• Coordinate with housekeeping, security, and maintenance teams to ensure smooth day-to-day office operations.
• Assist senior management with calendar management, meeting coordination, travel bookings, and administrative support.
• Prepare meeting agendas, maintain minutes of meetings, and follow up on action items.
• Maintain office records, documentation, and confidential information with a high level of accuracy and discretion.
• Support HR and administration with employee onboarding documentation and other administrative formalities.
• Deliver a seamless customer experience by interacting professionally with HNI clients, business associates, and guests.
• Uphold the brand image of Mehta & Sons through impeccable communication, grooming, and service standards.

Preferred candidate profile

• Graduate in any discipline with 2 to 5 years of experience in Front Office, Reception, Administration, Client Relations, Hospitality, or Executive Support.
• Prior experience in luxury retail, jewelry, hospitality, aviation, premium healthcare, banking, or customer-facing corporate environments will be preferred.
• Excellent verbal and written communication skills in English and Hindi.
• Professional grooming, polished etiquette, and the confidence to interact with HNI clients, business associates, and senior management.
• Strong customer service orientation with a warm, courteous, and solution-focused approach.
• Proficient in MS Office (Excel, Word, Outlook & PowerPoint) and comfortable handling emails, calendars, and office documentation.
• Highly organized with excellent multitasking, coordination, and time management skills.
• Ability to maintain confidentiality, professionalism, and composure in a fast-paced work environment.
• Candidates residing in South Mumbai or with a convenient commute to Fort will be preferred.
• Immediate joiners or candidates serving a notice period of up to 30 days will be preferred.