Front Desk Executive and Receptionist

Key Responsibilities

• Greet and welcome visitors, residents, or clients in a professional and friendly manner.
• Answer and manage incoming calls, emails, and inquiries promptly.
• Maintain visitor logs and manage appointment schedules.
• Coordinate with other departments to provide information or resolve resident/client issues.
• Handle basic administrative tasks such as filing, data entry, and maintaining records.
• Ensure the reception area is tidy and presentable at all times.
• Assist residents, guests, or clients with queries, complaints, or service requests.
• Manage deliveries, courier services, and other front desk-related operations.

Requirements

• Excellent communication and interpersonal skills.
• Professional and courteous demeanor.
• Basic computer skills (MS Office, email handling).
• Ability to handle multiple tasks efficiently.
• Prior experience in front desk, reception, or customer service is preferred.
• Good problem-solving and multitasking skills.