Fresher /Experienced - Non - Voice & Voice

Role & responsibilities

Voice Process

• Contact insurance companies to verify claim status and eligibility.
• Follow up on denied, rejected, or pending claims.
• Handle inbound and outbound calls with insurance representatives and patients.
• Resolve billing and payment-related queries.
• Maintain call records and update claim status in the system.
• Ensure timely collection and claim resolution.

Non-Voice Process

• Review patient demographics and insurance details.
• Prepare, process, and submit medical claims accurately.
• Analyze and resolve claim denials and rejections.
• Post payments and reconcile accounts.
• Maintain billing records and documentation.
• Ensure compliance with healthcare regulations and quality standards.
• Meet productivity and accuracy targets.

Common Responsibilities

• Work with internal teams to resolve billing issues.
• Maintain confidentiality of patient information (HIPAA compliance).
• Achieve daily productivity and quality goals.
• Generate reports and support process improvement activities.

Preferred candidate profile

* Good typing Skills

* System Knowledge

* Analytical Skills

* Good written / Verbal communication

Age limit - 18 - 25 yrs

Walk - in = 24-Jun -26 to 26 - Jun -26

Interview Location:

Reference : TVL HR - Abinaya . Reach @ 9655498842