Fraud Analyst

Key Responsibilities

• Analyze financial transactions and account activity to detect unusual or suspicious patterns.
• Perform end-to-end fraud investigations, gathering and evaluating evidence.
• Conduct 360 reviews on alerts triggered due to threshold breaches across fraud types such as ATO, PTO, TOA, Identity Theft, First Party Fraud, etc.
• Investigate fraud across multiple channels including P2P payments, ACH, wire transfers, check fraud, and account takeovers.
• Handle cases related to account hijacking, transactional fraud, funds transfers, and whistleblower complaints.
• Perform real-time fraud risk assessment for credit cards, loans, and digital payment platforms.
• Analyze data trends and out-of-pattern activities to decide case outcomes (closure, escalation, reimbursement).
• Apply fraud mitigation strategies in line with internal policies and regulatory guidelines.
• Collaborate with internal and external stakeholders for complete alert lifecycle management, including escalation and reporting.

Must-Have Skills

• Experience in Fraud Detection & Investigations
• Strong analytical and problem-solving skills
• Knowledge of fraud types: ATO, Identity Theft, Payment Fraud, etc.
• Ability to perform detailed case investigations and documentation