Job Description
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people Kyndryls that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
At Kyndryl, we deploy AI innovation where it creates the greatest real-world impact. As a Forward Deployed Engineer, you will collaborate directly with customers to solve complex challenges, shaping solutions that redefine industries. You will be empowered to work at speed, supported by a global AI ecosystem, and play a pivotal role in delivering outcomes that matter. This position operates within our triad delivery model, where engineering, consulting, and product expertise come together to drive transformative results for customers. This is not traditional consulting or pure software engineering; it is a hybrid role designed for the complexities of real-world AI deployment, with accountability for outcomes not just code. You will blend deep engineering expertise with consultative engagement to deliver tailored solutions that drive measurable business value. Operating in dynamic environments and working closely with customer teams - often on-site - you will scope, prototype, and deploy solutions at pace. Technologies include Generative AI, Agentic AI architectures, and multi-agent ecosystems, with insights continually fed back into Kyndryl s platforms and frameworks to accelerate future deployments. If you are motivated by solving complex problems, excel in direct customer engagement, and aspire to shape the future of enterprise AI, this role is designed for you.
Key Responsibilities
- Customer Engagement Solution Integrity: Partner with customers to understand business challenges and translate them into high quality, fit for purpose technical solutions, prioritising the right outcome over the fastest one.
- Rapid Prototyping: Build and iterate custom AI solutions tailored to customer needs, leveraging agentic AI frameworks.
- Ownership, Deployment Partnership: Own delivery end to end, from scoping to production. Working as part of the customer team to engineer and deploy production ready solutions that drive adoption and measurable business outcomes.
- Optimisation: Troubleshoot and enhance system performance, scalability, and reliability.
- Field Intelligence: Systematically capture deployment learnings, document best practices, and proactively share insights to inform enhancements to Kyndryl s core platforms and frameworks.
- Continuous Learning: Adapt quickly to emerging technologies and evolving customer requirements by engaging in ongoing professional development.
- Platform Contribution: Actively contribute to the evolution of Kyndryl s AI platforms through feedback, code contributions, and collaboration with product teams.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
You re good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you re open and borderless naturally inclusive in how you work with others.
Required Skills and Experience
- 2-4 years of relevant IT experience in which at least 1 years of working experience in Agentic AI Frameworks, Orchestration, Deployment and ML and at least 1 year in building and deploying genAI solutions.
- Programming Proficiency: Demonstrable expertise in Python; experience working with AI/ML frameworks like TensorFlow or PyTorch is a plus.
- Open-Source Ecosystems: Familiarity with community-driven AI tools and libraries, including Hugging Face and relevant repositories.
- T-shaped Profile: Deep technical expertise in one or two domains, with broad understanding across AI/ML, cloud, and consulting.
- Agentic AI Systems: Experience designing, building, or integrating multi-agent systems and orchestration frameworks (e.g., LangGraph, Semantic Kernel, Agent Framework, AutoGen, CrewAI), including the development of agent protocols and coordination mechanisms.
- Retrieval-Augmented Generation (RAG) Knowledge Systems: Practical knowledge of deploying RAG architectures and integrating structured and unstructured knowledge sources into AI solutions.
- Software Engineering: Solid grasp of the software delivery lifecycle, version control (Git GitHub), and data engineering tools such as Pandas and Spark.
- Cloud Distributed Systems: Experience with cloud AI platforms (AWS, Azure, Google AI) and distributed computing architectures.
- Performance Security: Knowledge of system-level optimisation and security best practices for scalable AI systems
- Business Acumen: Ability to translate business requirements into technical solutions and communicate technical value to diverse stakeholders, including executive audiences.
- Flexibility: Willingness to travel and work on customer premises as required.
Education: Degree-level qualification in Computer Science, Informatics, Data Science, Engineering, or a closely related discipline - or equivalent professional experience.
Preferred Experience :
- Experience in Observability and evaluation platforms e.g. Langsmith
No Referrers Available
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