Flexcube (FCC) Support Engineer

• Provide technical support for Flexcube (FCC) systems, including troubleshooting and resolving issues.
• Collaborate with cross-functional teams to identify and implement solutions for complex problems.
• Develop and maintain documentation of support cases and knowledge base articles.
• Analyze system logs and performance metrics to optimize system efficiency.
• Participate in on-call rotation for 24/7 support coverage.
• Stay up-to-date with new releases and updates to ensure compatibility and functionality.

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