Five9

Five9

Customer Relationship Management (CRM)
1,001-5,000 employees

Overview

Five9 is a leading provider of cloud contact center software. They offer a comprehensive suite of solutions that enable businesses to deliver exceptional customer experiences across a variety of channels, including voice, chat, email, social media, and mobile. Their platform is designed to be scalable, reliable, and secure, and it integrates with a wide range of CRM and other business applications.

About Us

- Five9 is a publicly traded (NASDAQ: FIVN) cloud contact center leader with over two decades of experience, founded on a vision of revolutionizing customer service through innovative cloud technology. - They provide a scalable, flexible, and cost-effective solution for managing customer interactions. - Five9 has a robust ecosystem of partners and integrations for seamless integration with existing business systems. - They consistently introduce cutting-edge technologies, like AI and advanced analytics, to improve contact center efficiency and effectiveness. - Through continuous product development and strategic partnerships, Five9 empowers businesses to deliver exceptional customer experiences.

Vision

To be the leading cloud contact center platform that enables businesses to create exceptional customer experiences and drive tangible business results.

Mission

To empower organizations to reimagine their customer experience (CX) through the power of the cloud.

Culture

- Five9 cultivates a collaborative, innovative, and customer-focused work environment. - They support employee growth through training and advancement opportunities. - Open communication, transparency, and a sense of community are encouraged. - Employee well-being and work-life balance are prioritized. - Five9 is committed to fostering an inclusive and diverse workplace.

Headquarters

Bangalore / Bengaluru

Specialties & Industries

Cloud Contact CenterContact Center SoftwareCustomer Experience (CX)Agent ProductivityOmnichannel Customer ServiceArtificial Intelligence (AI)Workforce OptimizationCRM IntegrationCloud ComputingCall CenterCall Center SoftwareCCaaSCustomer ServiceDigital EngagementAnalyticsAutomationCloud ComputingSoftware as a Service (SaaS)Information Technology & ServicesB2BAnalytics & KPO

Open Positions

No open positions at the moment

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