Job Description
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Provide day-to-day production support for Oracle EBS R12 modules: iProc, PO, AP, CM, FA, and GL
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Investigate and resolve user-reported issues related to system functionality, performance, and data integrity.
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Collaborate with functional users to gather requirements and deliver technical solutions including reports, customizations, interfaces, and workflows (RICEW).
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Support month-end/year-end activities and ensure timely resolution of financial close-related issues.
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Create and maintain functional and technical documentation for changes and enhancements.
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Troubleshoot and debug PL/SQL packages, forms, and workflows.
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Perform root cause analysis and recommend preventive measures for recurring issues.
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Coordinate with DBA, infrastructure teams, and Oracle Support (SRs) to resolve critical issues.
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Work on Oracle patches, upgrades, and testing cycles (e.g., UAT, regression testing).
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Participate in system enhancements and minor projects from requirements gathering to deployment.
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5+ years of experience with Oracle EBS R12, especially in iProcurement, Purchasing, AP, CM, FA, and GL modules.
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Strong understanding of P2P and financial business processes.
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Hands-on experience with Oracle Forms, Reports, PL/SQL, XML Publisher, and Oracle Workflow.
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Experience in interfaces, conversions, extensions, and custom reports (RICEW).
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Ability to work directly with users to gather requirements and provide support.
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Familiarity with Oracle AIM or OUM methodology is a plus.
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Experience with Oracle Support (SR) process and patch management.
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Excellent problem-solving and communication skills.
No Referrers Available
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