EY India Hiring For Customer Relationship Officer - Faridabad

Job description :

Co-ordination with all EY resource for EY trainings, Attendance submission, reimbursement claims, ensuring timely timesheet submissions

2. Managing and tracking all task based KPIs carried out by the CROs

3. Reviewing and training the CRO’s whenever necessary

4. One point contact for client on all EY based communication, Onboarding, Exit Formalities, and other related tasks

5. Managing variable payment for all CRO’s

6. MIS management for Key Business KPI’s and tracking the data based on the Task based KPI

7. Driving all qualitative parameters for the client, Credit, and ops FTR, PDD collection and submission to Operations team, reducing discrepancies

8. SPOC to manage all physical agreements with the CRO’s and replenishing the stock by coordinating with client

9. Data management and collation from all CRO’s. Lost deal Analysis, Pipeline cases Tracking and reporting to Client on a Daily, Weekly/Monthly basis

10. Training and aligning with the any new joinee’s on client process and systems.

Location - Faridabad

Proficiency Requirement:

1. Good command on written and verbal communication with customer orientation

2. Retail finance and sales experience at Passenger Car dealership/ Auto Finance

company or similar trade

3. Proficient in systems like MS Office, Power BI, candidate should be tech savy

4. Educational Qualification : Graduation + Tech Knowledge

Share your updated resume to below mail Id's

Soujanya.v.patgar@in.ey.com

Vishist.kala@in.ey.com