Expro - Senior IT Business Analyst (4-9 yrs)

Job Description :

Role & Responsibilities :

- Prioritize and manage the pipeline of IT enabled business projects that enhance the ability of Operations to service our customers and add bottom line value to the organization.

- Manage the relationships between IT and other regions, product lines, and departments prioritizing business needs and technical changes.

- Build, implement and deliver technical solutions and support strategies relating to each functional area.

- Facilitate planning sessions with business partners to create and implement process improvement.

- Develop, facilitate and execute Testing and Integration plans.

- Gather requirements using interviews, document analysis, workshops, discussions, use cases, and other methods.

- Analyze and communicate stakeholder needs by translating business requirements into software solutions.

- Analyze business processes and recommend solutions or improvements that can be accomplished through new technology or alternative uses of existing technology.

- Collaborate with Business Managers, internal and external stakeholders to analyze business and user needs and to deliver necessary documentation (use cases, user stories, functional requirements specifications, UI designs, mockups, workflows, etc.).

- Manage and lead delivery of technical solutions as well as process improvements.

- Manage updates, enhancements, new functionality, etc. to systems.

- Provide support for development and test teams during testing cycles.

- Provide end user support and train users on newly delivered functionality.

- Create and edit configurations and integrations to support business processes.

- Leverage AI platforms and automation tools to identify process efficiencies, streamline workflows, reduce manual effort, and support the design and implementation of intelligent business solutions.

Preferred Candidate Profile :

- Bachelors degree in business, Information Technology, or equivalent experience.

- A minimum of 3 to 5 years experience supporting business systems.

- Demonstrated ability to successfully engage in multiple initiatives simultaneously across all levels in an organization.

- Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.

- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

- Ability to write reports, business correspondence, and procedure manuals.

- Ability to read, analyze, and interpret technical procedures, and effectively communicate information to diverse groups.