Export Logistics Professional

To lead and manage the Export Logistics & Documentation function by ensuring timely execution of export shipments, regulatory compliance, cost optimization, process excellence, and customer satisfaction while supporting the organization's business growth.

Export Logistics Management

• Lead end-to-end export logistics operations for air, sea, courier, and road shipments.
• Ensure timely shipment planning and execution as per customer delivery commitments.
• Monitor shipment performance and proactively resolve logistics bottlenecks.

Export Documentation & Compliance

• Ensure 100% accurate and timely preparation of export documentation, including Commercial Invoices, Packing Lists, Shipping Bills, Certificates of Origin (Preferential & Non-Preferential), LUT declarations, and other statutory documents.
• Ensure full compliance with Customs, SEZ, DGFT, GST, RBI, FEMA, and importing country regulations.
• Minimize documentation errors, amendments, and compliance risks.

Freight & Logistics Cost Optimization

• Develop logistics strategies to optimize freight costs without compromising delivery commitments.
• Lead freight negotiations with airlines, shipping lines, courier companies, and freight forwarders.
• Monitor freight trends and identify cost-saving opportunities.

Customs & SEZ Operations

• Build and maintain effective relationships with Customs, SEZ authorities, CHAs, and logistics partners.
• Ensure smooth Customs clearance and timely resolution of operational issues.
• Drive compliance with all statutory and SEZ requirements.

Process Improvement & Digitalization

• Standardize export documentation and logistics processes through SOPs and automation.
• Drive ERP utilization and digital documentation initiatives.
• Identify and implement continuous improvement projects to enhance efficiency and reduce turnaround time.

Stakeholder Management

• Collaborate with Sales, Merchandising, Production, Warehouse, Finance, Purchase, and Quality teams to ensure seamless shipment execution.
• Act as the single point of contact for logistics-related escalations.
• Maintain strong relationships with overseas customers and logistics service providers.

Risk Management

• Identify operational, documentation, and regulatory risks and implement preventive controls.
• Ensure timely resolution of shipment delays, Customs queries, insurance claims, and customer complaints.
• Maintain business continuity during operational disruptions.

Team Leadership & Development

• Lead, mentor, and develop the Export Logistics & Documentation team.
• Allocate responsibilities, monitor performance, and drive capability building.
• Foster a culture of accountability, compliance, and continuous improvement.

MIS & Performance Monitoring

• Develop dashboards and MIS reports for shipment status, freight costs, transit times, compliance, and service levels.
• Review key performance indicators and implement corrective actions where required.

Strategic Initiatives

• Support expansion into new international markets by ensuring logistics readiness and compliance.
• Evaluate and onboard new logistics partners to improve service levels and optimize costs.
• Lead special projects related to export logistics, trade facilitation, and supply chain transformation.

Key Performance Indicators (KPIs)

• 100% on-time shipment dispatch against customer commitments.
• 100% documentation accuracy with minimal amendments.
• Zero Customs/SEZ penalties due to documentation or compliance lapses.
• Reduction in freight and logistics costs through strategic negotiations and optimization.
• Timely issuance of Certificates of Origin and other statutory documents.
• Reduced shipment turnaround time and Customs clearance lead time.
• Effective management of logistics partners with agreed service levels.
• Timely resolution of shipment-related issues and customer escalations.
• Successful implementation of process improvement and digitalization initiatives.
• Development of a high-performing, cross-trained, and compliant logistics team.