Export Documentation Executive

Role & responsibilities

• Prepare and manage complete pre-shipment and post-shipment export documentation in compliance with regulatory and customer requirements.
• Coordinate with Customs House Agents (CHA), Freight Forwarders (FF), shipping lines, and other logistics partners for seamless export execution.
• Liaise with the Sales team, Warehouse, and Logistics team to ensure timely cargo movement and shipment planning.
• Arrange and coordinate local transportation for export consignments.
• Provide prompt customer support by responding to documentation requests, shipment status updates, and export-related queries.
• Update Bank Realisation Certificates (BRC) and maintain accurate records.
• Perform ICEGATE entries and ensure timely updates as per export compliance requirements.
• Maintain accurate export records and ensure documentation complies with statutory and company policies.
• Coordinate effectively with internal departments to ensure smooth workflow and timely dispatch of shipments.
• Support continuous process improvement initiatives to enhance operational efficiency.

Required Skills & Competencies

• Strong knowledge of export documentation, shipping procedures, and international trade practices.
• Hands-on experience with pre-shipment and post-shipment documentation.
• Working knowledge of ICEGATE, BRC updates, and export compliance.
• Experience coordinating with CHAs, Freight Forwarders, transporters, and logistics partners.
• Excellent customer coordination and communication skills.
• Strong organizational skills with attention to detail.
• Ability to prioritize multiple assignments and meet deadlines.
• Good proficiency in MS Office (Excel, Word, Outlook).
• Team-oriented with strong interpersonal and coordination skills.

Qualifications

• Bachelor's degree in Commerce, Business Administration, Logistics, Supply Chain, or a related field.
• Additional certification in Export-Import Management will be an added advantage.