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Executive - Service Delivery

Microland Limited
Posted on
Microland Limited logo

Experience
Up to 2 yrs
Job Location
Bengaluru, India
Vacancy
1
Designation
Service Delivery Executive
Job Type
Not specified

Job Description

":" Education Qualification :
Any Graduate

Skills :
Primary -> Behavioral | Language Proficiency | English | 2 - Knowledgeable
Secondary -> Technology | IT Technical Support Activities | Second Line Support | 2 - Knowledgeable
Secondary -> Functional | IT Operations Management | Operational Procedures | 1 - Aware
Tertiary -> Behavioral | Microland Skills | Customer Centricity | 2 - Knowledgeable
Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 2 - Knowledgeable

Certification :
Technology | IT Certifications | Any Certification

Skill Required:

- Help Desk-Log and keep records of customer/employee queries and advise on solution as per the SOP
- Fault Resolution-Test and fix faulty equipment
- Network-Proactively monitor Customer Networks using the appropriate Tools and respond to Alarms within SLA.
- Applications-L1 support for all application related issues" , "endtDate":null , "qualification":null , "companyId":15429 , "
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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