Executive Inside Sales (CSR)

Role & responsibilities

• Generate and qualify leads through calls, emails, and online inquiries
• Understand customer requirements and recommend suitable services
• Conduct sales presentations and follow-ups via phone or virtual meetings
• Maintain and update customer information in CRM systems
• Achieve monthly and quarterly sales targets
• Coordinate with field sales, operations, and customer support teams
• Handle objections and negotiate to close deals effectively
• Prepare sales reports and forecasts as required
• Build and maintain long-term client relationships

Required Skills & Qualifications:

• Graduate in any discipline (MBA/PGDM in Sales & Marketing preferred)
• 1-5 years of inside sales experience preferably service-based industry
• Excellent verbal and written communication skills in English & Hindi
• Strong persuasion, negotiation, and interpersonal skills
• Ability to work with CRM tools and MS Office
• Target-driven mindset with a proactive approach
• Ability to multitask and work in a fast-paced environment

Interested candidates please share CV on sayeeda.pathan@sgs.com