Executive - French Language

French Language:

• Manage all communication (written and verbal) with all sales department order and process all customer requests to ensure

optimal practices for all processes.

• Validate all order requests and prepare order reports on daily basis
• Respond to all inquiries and resolve all customer issues.
• Monitor and evaluate all requests and resolve discrepancies
• Maintain a complete understanding of the orders processed
• Adhere to policy, procedures, quality standards, and productivity measures in order to provide consistent service
• Ensure compliance to all company and business policies
• Maintain professional approach and demeanor with internal and external customers at all times

Preferred candidate profile

• French lanuguage proifency Level 1 or more • Graduate preferred / Previous experience in similar role will be a added advantage
• Minimum 2 years work experience in Order to Cash with preferred experience in SAP-ERP
• Good French speaking ability
• Good communication skills in English (written and verbal)
• Good knowledge of MS-Excel