Executive Engineer

Accountability Responsibilities

Accountability Activities

Order Processing Execution - Validate and process customer orders in ERP system - Coordinate with Production, Logistics, and Quality for order fulfilment - Monitor order status from booking to dispatch - Manage order amendments, cancellations, and returns

Customer Coordination Service - Act as SPOC for order-related queries - Provide proactive updates on dispatch schedules and delays - Resolve service-related issues in coordination with internal teams - Track and improve OTIF performance

MIS Reporting - Prepare daily/weekly/monthly MIS reports (Order booking, Dispatch, Allocation, Inventory, OTIF) - Maintain data accuracy and ensure ERP-system alignment - Generate dashboards for management review - Track KPIs such as order cycle time, fill rate, ageing orders, and service level

Data Analysis Continuous Improvement - Analyze trends in order inflow, demand variability, and dispatch gaps - Identify bottlenecks in fulfilment cycle - Support SOP discussions with structured data insights - Automate reports using Excel tools / BI dashboards

Key Challenges

- Managing high order volumes with tight delivery timelines

- Coordinating across multiple internal departments with conflicting priorities

- Handling last-minute order changes and supply constraints

- Ensuring 100% data accuracy in ERP systems

- Managing customer expectations during production or logistics disruptions

- Generating timely MIS despite incomplete or dynamic data inputs

Key Decisions

Made by Job holder - Prioritization of orders in coordination with planning teams - Escalation of supply constraints or service risks - Structuring MIS reports and performance dashboards - Identifying process gaps and recommending corrective actions

Recommendations to Superior - Order re-prioritization during capacity constraints - Process automation initiatives - Policy changes in order booking or credit control - KPI improvement strategies

Interactions

Internal Interactions Sales Business Development, Operations, Logistics Dispatch, IT / ERP Team, Quality Department, CSP Team

External Interactions Vendors

Skills and Knowledge

Educational Qualifications Diploma/Graduate

Total Years of Experience 1-5 years of relevant industry experience

Functional Skills - ERP systems knowledge - Advanced MS Excel (Pivot, Lookup, Basic Macros) - MIS dashboard preparation - Basic understanding of supply chain inventory principles - Data analysis reporting skills

Behavioral Skills - Strong coordination follow-up ability - Analytical thinking - Attention to detail - Customer-centric approach - Problem-solving mindset - Ability to work under pressure - Cross-functional collaboration.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.