Executive - Credit Control

The Executive is responsible for supporting the setup and execution of credit control processes across regions, ensuring timely collections, resolving billing disputes, and providing actionable insights to reduce outstanding receivables

The incumbent will report to the Senior Manager

The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders

Job Responsibilities:

Assist in implementing a standardized credit control system across PAN India

Coordinate with Regional Heads to track and improve outstanding collections

Maintain accurate logs of all follow-ups and chasing activity

Identify shifts in payment patterns and recommend proactive measures

Develop and apply a root cause analysis mechanism to understand and resolve long-pending dues

Ensure timely payment of dues and escalate chronic cases as needed

Support Sales and Regional Managers in resolving disputed invoices and negotiating revised terms

Share regular statements and collection reports with senior management for decision-making

Coordinate with Senior Credit Controllers and the Sales Team for PO-related documentation and follow-ups

Key Result Areas:

Standardization of Credit Control Processes

Reduction in Outstanding Dues

Dispute Resolution Turnaround Time

Timely Collection Reporting

Root Cause Analysis Implementation

Competencies (Skills essential to the role):

Attention to Detail

Result Orientation

Analytical Thinking

Collaboration & Influence