eSSL Security Expert

Job Title: Technical Support Executive (Software Support)

Job Summary: We are looking for a Technical Support Executive to provide software-related support to customers. The role involves attending customer calls, troubleshooting software issues, providing remote assistance, and ensuring timely resolution of customer queries.

Location: Bengaluru

Responsibilities

• Attend customer calls and provide technical support.
• Troubleshoot software-related issues.
• Assist with software installation and configuration.
• Provide remote support to customers.
• Escalate unresolved issues to the technical team.
• Maintain support tickets and customer records.

Qualifications

• Any Graduate / BCA / B.E. / B.Tech

Experience

• Freshers or 0 1 years of experience.

Skills

• Technical Support
• Troubleshooting
• Software Installation
• Software Configuration
• Remote Support
• Ticketing
• Customer Records Management
• Hindi
• English

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.