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ESM Architect

Hexaware Technologies
Posted on
Hexaware Technologies logo

Experience
10 - 15 yrs
Salary (CTC)
₹26.9L - ₹30L
Job Location
Ahmedabad, India
Vacancy
1
Designation
Architect
Job Type
Not specified

Job Description

Experience: 10-15+ Years

Role Summary: Senior ServiceNow Architect with strong Telco domain experience to lead solution architecture, platform strategy, and enterprise ITSM transformation.

Key Responsibilities

  • Own end-to-end ServiceNow architecture and design.
  • Lead ITSM and Telco solution architecture (Incident, Problem, Change, CMDB).
  • Design integrations with OSS/BSS, NOC tools, and enterprise platforms.
  • Drive governance, best practices, scalability, and security standards.
  • Act as technical advisor to leadership and stakeholders.

Must Have: 7+ years ServiceNow, strong ITSM + Telco domain experience. Deep understanding of ServiceNow architecture & integrations. Expertise on Telco Industry solution/package CSA + CIS-ITSM certification (CTA preferred).

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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