Engineer

Provides remote post-sales technology support and technical services to external customers and/or internal field personnel utilizing remote diagnostic capabilities. This includes reactive actions that result in a timely and cost effective problem resolution for customer and proactive preventive actions. May support 3rd party products and occasionally visit customer site. Leverages post sales interactions with customers to probe and qualify further revenue opportunities. May book transactional sales opportunities and provides highly qualified leads to sales.

Determines and develops approaches to assignments

Leads projects requiring coordination with other functions, customers

Solves a broad range of problems of varying scope and complexity

Bachelors or Masters Degree or University Degree or equivalent.

Typically 7+ years relevant experience for entry to this level.

Requires in-depth knowledge and experience in job and ability to work independently.